Terms & Conditions
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The Uke Group Pty Ltd ABN 95 135 029 465 is committed to protecting the privacy of individuals. The protection of personal information in the private sector is required by the Privacy Act 1988 as amended by the Privacy Amendment (Private Sector) Act 2000 (“Act”). All employees and officers of The Uke Group are expected to comply with the Act and The Uke Group’s policies and procedures concerning the protection of personal information. This policy applies to all our web pages at www.theukegroup.com (“the Site”), and those of it’s subsidiaries. It explains our practices with regards to collection and processing of any personal information (i.e. information from which an individual’s identity is apparent or can be reasonably ascertained) and that may be collected as a result of your use of the Site. This policy is based on the following principles: privacy of personal information is of paramount importance to The Uke Group; your personal information will not be shared, other than in accordance with this policy without your permission or in accordance with the Act; and we will only use your personal information for the purpose for which it was provided.
What information do we collect?
What do we use personal information for?
Any personal details that you provide as a result of accessing the Site or sending e-mails will be used for the purpose of dealing with your request or enquiry. This may involve disclosing your personal information to other companies within the The Uke Group of companies, or to service providers who assist us in operating our business. These organisations are required by The Uke Group to comply with this policy. If your request involves subscription to newsletters or other material or requires us to send you communications, your details will be provided to our Corporate Affairs Department. Your details and information about the communications you wish to receive will be held in a Database and used for the purpose of administering your request. The Corporate Affairs Department may use your e-mail details to contact you from time to time to provide you with information about The Uke Group. With regard to all other enquiries, your details will only be accessible and used by personnel dealing directly with your request. We do not use or disclose any personal details that you provide to us for the purposes of direct marketing.
Disclosing Personal Information
As noted above, we may share personal information with related companies or with contractors performing services for The Uke Group that are required by The Uke Group to comply with this policy. The Uke Group will only make such disclosures to achieve the purpose for which the information was provided. Otherwise, The Uke Group’s policy is not to disclose any personal information to any unrelated third party, except with consent or where we are required by law to do so.
Retention and Disposal of Information
The Uke Group will only keep personal information it needs for the purpose for which it was collected. The Uke Group will dispose of such information when it has no further need to use it or it is required by law to do so.
In line with our policy on email security, any emails that you send will be automatically scanned, which could result in certain attachments and styles of message being automatically blocked and forwarded to our IT administrators in order to authorise the content. This is done purely for IT security purposes and our IT administrators will not access the contents of your e-mails once this process is complete.
Security of Information
You should be aware that the Internet is not a secure environment. However, The Uke Group uses all reasonable efforts to ensure that any personal information collected is held securely. In addition, only authorised personnel have access to personal information. Such personnel have agreed to ensure confidentiality of this information and are required to comply with this policy.
Accessing and Updating Personal Information
Please let us know if your details change and we will make every effort to keep any personal information held up to date and accurate. You can access your personal information and notify us of any change, modification or correction, by contacting the individual to whom the information was first provided.
Complaints and Further Information
If you have a complaint or require further information about how The Uke Group handles personal information or any privacy issues please contact our office on +61 (0)418 356 574.